Cancellation and Refunds

Right of withdrawal

Under Article 15(1)(g) of the Turkish Distance Contracts Regulation, there is no right of withdrawal for leisure services to be provided on a specific date. Event tickets fall under this exception.

Cancellation, postponement and refunds

If the event is cancelled, the ticket price is refunded to the card used, within 14 days of the announcement.

If the event is postponed or moved, tickets stay valid for the new date or place; refund and change terms are then announced on the event’s page.

Otherwise, not attending does not entitle the BUYER to a refund.

How refunds are made

Refunds go to the card used for payment. Questions can be sent to us by e-mail or phone.

Phone: +905322692799

E-mail: ticket@sofita.net