Personal Data Notice (KVKK)
Data controller
Under Turkish Personal Data Protection Law No. 6698 (“KVKK”), the data controller is:
Company: SOFİTA SAHNE SANATLARI TİCARET LTD. ŞTİ.
Address: Sundura Mah. 59 Sok. İlhan Karabulut Sitesi No:2/A Hopa/Artvin
Tax office / number: Hopa / 7721681430
MERSIS no: 0772163143000001
Trade registry no: 2992
Phone: +905322692799
E-mail: ticket@sofita.net
Website: sofita.net
Data processed
Name, e-mail, phone; orders, tickets, payment results (not card details — only the bank processes those), refund requests and entry records; company invoice details if requested (company name, tax office, tax or ID number, address); IP address, browser details and transaction logs, the code sent to confirm your e-mail and a short-lived session cookie, and the result of the bot check (Cloudflare Turnstile); marketing preferences only with consent.
Purposes and legal grounds
Selling and delivering tickets, entry, refunds and requests (performance of the contract, KVKK 5/2-c); legal record keeping (5/2-ç); fraud and bot-purchase prevention, e-mail confirmation and security (legitimate interest, 5/2-f); announcements only with explicit consent (5/1), which can be withdrawn at any time with the unsubscribe link or in “My account”.
Transfers
Data may be shared, only for these purposes, with the bank and payment institutions, e-mail, hosting and bot-check (Cloudflare, Inc.) providers, the event’s organiser and venue (as needed for entry) and, on request, public authorities. Transfers abroad follow KVKK Article 9.
Retention
Data is kept for the periods required by law (e.g. 10 years for commercial records) and as long as the purpose requires, then deleted, destroyed or anonymised.
Your rights
Under KVKK Article 11 you may ask whether and how your data is processed, have it corrected or deleted, object to automated decisions and claim damages for unlawful processing. Send requests to the e-mail above; they are answered free of charge within 30 days.